Infrastructure Engineer – Scotrail Careers

Website ScotRail

Job Description:

ScotRail has played a critical role in keeping people moving during the pandemic, with services helping get key workers and others to where they need to be. There has been significant investment across the network to electrify lines, and on new and upgraded trains. This helped to deliver ScotRail’s highest ever score for customer satisfaction in the most recent National Rail Passenger Survey. With more than 5,000 employees, we are looking for people who are focused on our customers, to continue delivering the best possible service for people throughout the country.

Job Responsibilities:

  • Attend contract meetings and preparation of work programs.
  • Liaise with the IT change management process to ensure stable and non-disruptive delivery of services.
  • Carrying out Quality Assurance on works when complete.
  • Manage successful delivery and support of IT based projects, either IT led projects or as part of a wider business project management team.
  • Ensuring the ScotRail networking estate is cyber-secure, available and resilient and contributing to the prompt resolution of issues and outages.
  • Managing external suppliers to ensure delivery of works and equipment to meet deadlines.
  • Completing and Submitting RAMS documents as required to undertake work in a safe manner.
  • Supporting the WiFi provision for staff in stations, depots and office locations, securely and reliably.
    documentation and support procedures.
  • Undertake on-call role to ensure 24-7 provision of on call to the business.
  • Management of a flexible and responsive service to ensure our connectivity with third parties issecure, available, resilient and implemented within reasonable timeframes.
  • Support of projects into service with full supporting business processes, technical

Job Requirements:

  • Full Driving License
  • Good communication, organization and interpersonal skills.
  • Able to work independently, across the estate and in remote locations.
  • Experience with fiber and copper cabling and troubleshooting issues related to both.

Qualification & Experience:

  • Rounded technical knowledge of IT infrastructure (particularly IP networks – BGP, OSPF, MPLS, VPN, Switches, Routers, Firewalls & Wi-Fi)
  • Experience in delivery of IT projects as project lead and working with the business to achieve successful outcomes.

Job Details:

Company: ScotRail

Vacancy Type: Full Time

Job Location: Dumbarton, Scotland, UK

Application Deadline: N/A

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